Buraq guide
How to book a ride, step by step.
Everything in the booking app, from where to tap first to the moment your driver arrives.
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01Open the booking app.
Go to buraqride.com and tap Book a ride. Sign in with your email; we send a six-digit code, no password. The gold circle on the map is where we pick up.
Flying out? Tap an airport under “Where to?” to skip typing.
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02Set your pickup and drop-off.
Type an address or a place name, like a café or a hotel, and pick it from the list. Pickup has to be inside the circle; drop-off can be anywhere.
For an airport, you choose your airline next, and we drop you at that terminal.
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03Choose now or later.
Tap Now for a ride today, or Later to book ahead. Later shows the days and times you can pick, from 30 minutes from now to the end of the day after tomorrow.
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04See the price, then book.
The price shows before you book, and it is the most you pay. If the trip runs shorter, it goes down. When a discount applies, you see the old price crossed out and how much you save.
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05Your ride is booked.
The screen tells you until when you can cancel for free, and how waiting works: your driver waits from the booked time, and the first two minutes are free.
Cancel or call us from this screen. Your booking also appears here when you come back.
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06We find your driver.
For a ride now, this screen shows your route while we match your driver. Before you get in, your driver shows you a code, so you know it’s your ride.
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07Invite friends, or use a promo code.
Tap to open your Gold Box, then swipe (or tap the dots) to the invite card with your link. Send it to someone who has never ridden with Buraq: every ride in their first month is 30% off. When they finish their first ride, you get $25 in credit, and each of your rides takes 10% off from it until it’s used. No limit: $25 for every friend who rides.
Got a code from a friend or on a Buraq card? Before you confirm, tap “Promo code” above the Confirm button, type it, and tap Apply. It works on a new account, before your first ride.
How the invite program works →
Need a hand?
Call or text (951) 224-7435. For an airport pickup, call us; we don’t wait at the terminal for walk-up rides.
Book a ride